VissionLink Lab

The workshop behind the platform.

VissionLink Lab is the research and development programme run jointly by Kreativloops and BMR. It builds the AI we use in-house before we sell it, designs and prints the hardware we put our name on, and maintains the one flow we use to take an idea all the way to a deployed product.

Two houses, one bench

The Lab exists because neither side could do this alone. One builds the systems, the other runs a business that has to live with them.

Engineering

Kreativloops

Brings the software and AI practice: models, agents, retrieval over company data, the platforms they run on, and the evaluation work that decides whether something is fit to ship. Kreativloops builds and operates every system VissionLink puts in front of a customer.

Operations

BMR

Brings the operating floor: a live rental business with real fleet, real customers and real deadlines. Every prototype the Lab builds gets tested against a working day here first, which is the difference between a demo and something a company can run on.

VissionLink Lab is a joint research programme of two independent companies. It is a way of working together, not a separate legal entity, and we would rather say that plainly than let a name imply otherwise.

What the Lab works on

Three tracks, chosen because each one removes a dependency we would otherwise be renting from someone else.

Extreme close-up of program code rendered on a screen

01

AI we build ourselves

Assistants, agents and automation built in-house, run on our own operations first, then offered to clients once they have survived contact with a real business.

  • Assistants that answer from your catalog, pricing and policies
  • Back-office automation between the systems you already run
  • Evaluation harnesses written before the model, not after
  • Deployment on infrastructure we control when the data cannot leave
Close-up of a 3D printer extruder head under blue light

02

Hardware with our name on it

Proprietary products designed, printed and assembled by us, so a change takes an afternoon instead of a supplier quotation and a six week wait.

  • 3D printed enclosures, mounts, jigs and fixtures
  • Robotics: chassis, actuation, on-device behaviour
  • Boards and firmware reporting to the same platform your staff uses
  • Design files and revisions kept in-house, not locked at a vendor
Long exposure photograph of blue light trails against black

03

A process that comes out of the box

The method itself is a deliverable. One flow covers software and hardware, so a team does not have to invent a way of working every time the work changes shape.

  • Ideate, design, prototype, build, deploy, in that order
  • The same gates whether the output is a screen or a printed part
  • Written down, so a new person can pick it up on day one
  • Handed over to client teams, not kept as a trade secret

One flow, software or hardware

Most teams have a process for code and no process for anything physical, so hardware work turns into guesswork. These five stages run the same either way, with a different artefact at each gate.

Ideate

Frame the problem and the constraint that actually binds it, then agree the smallest thing worth testing. Nothing gets designed until we can say what it would take for this to be a bad idea.

Software

The job the user is hiring the system for, and the data it would need to do it.

Hardware

Where the unit lives, what it must survive, and what it costs to make one.

Design

Decide it before building it. The expensive mistakes are structural, and structure is cheap to change while it is still a drawing.

Software

Data model, interfaces between systems, and the screens the work actually happens on.

Hardware

CAD, tolerances, print orientation and a bill of materials that can be sourced twice.

Prototype

The cheapest honest version, in someone's hands, fast. A prototype that flatters the idea has failed at its only job.

Software

A working slice running on real data, not a clickable picture of one.

Hardware

A printed part on the bench in the same week, revised as many times as it takes.

Build

Turn the thing that worked once into a thing that works every time. This is where the tests, the tolerances and the boring rigour go in.

Software

Hardened, instrumented, access controlled, and covered by tests that would catch a regression.

Hardware

Repeatable print and assembly steps, firmware, and a check that says a unit passed.

Deploy and operate

Shipping is the start of the obligation, not the end of it. We stay on the system after it goes live, which is also how the next round of the Lab gets its evidence.

Software

Live, monitored, and maintained by the people who built it.

Hardware

Units in the field reporting to the same platform, updatable without a site visit.

Server hardware in a blue lit equipment room

The stages are fixed. The depth is not. A two week internal tool and a device that has to run unattended for a year get the same order of operations and very different amounts of stage four.

Where each track actually is

An R&D page is the easiest place on a website to overclaim. Here is the honest state of each track, using the same three labels we use internally.

Customer-facing AI assistants

Answering enquiries on a live platform, against a real catalog and real pricing.

In production

Back-office automation

Quotation, contract and invoice steps that used to be manual, running on live orders.

In production

3D printed parts and fixtures

Enclosures, mounts and jigs designed and printed in-house to support our own builds.

In development

Robotics

Service and assistant units: expressive interface, on-device behaviour, updatable brain.

In development

Embedded and IoT

Controllers and sensors reporting into the platform an operation already runs on.

In development

Edge AI on device

Models running on the unit itself, so it keeps working when the connection does not.

Research

In production means it is running for real users today. In development means it is being built and is not a product yet. Research means we are still finding out whether it should be. If hardware is part of what you need, talk to us early and we will tell you plainly where we are.

Bringing the Lab a problem

The Lab takes on work that does not have an off-the-shelf answer. If a product already exists for what you need, we will tell you to buy it.

Applied AI builds

An assistant, agent or automation designed around your data and your rules, with the evaluation written first so you can see what it does before it faces a customer.

Hardware prototyping

From sketch to a printed, wired, working unit you can hold, then the path to making the same one repeatedly.

Process adoption

We run your team through the same five stages on one of your own projects, and leave the method behind in writing.

Feasibility work

A short, scoped answer to whether something is worth building at all, ending in a recommendation you can act on either way.

Joint development

Longer engagements where the Lab and your engineers build together, with ownership of the output agreed in writing at the start.

Second opinions

A review of a system or a device someone else built, focused on what will break and what it will cost to keep.

Working on something that does not exist yet?

Tell us what you are trying to make. We will tell you what stage it is really at and what the next one costs.

Talk to the Lab